Chief Operating Officer (COO)

Job Description
Role: Chief Operating Officer (COO) – B2B Network for Channel Partners
Location: Hyderabad
Experience: Proven experience in a senior executive role, preferably as a COO in the education consultancy or related industry.

Key Responsibilities:

1. Strategic Leadership & Business Growth:

• Develop and execute business strategies aligned with company goals.
• Identify growth opportunities within the B2B network.
• Monitor industry trends and adapt strategies accordingly.

1. Contract Management:

• Oversee contract negotiations and management with universities and channel partners.
• Ensure legal compliance and alignment with financial objectives.
• Manage contract performance and renewal timelines.

1. Business Development:

• Lead the team in onboarding new channel partners and securing exclusive deals.
• Set performance targets and monitor team effectiveness.

1. Social Media Marketing:

• Guide marketing campaigns to build brand awareness and engage partners.
• Oversee unique social media strategies incorporating SEO and content marketing.

1. Processing Operations:

• Supervise student application processing and support for channel partners.
• Streamline operations to improve efficiency and satisfaction.

1. Financial Management:

• Develop and manage budgets to ensure financial health and profitability.
• Oversee financial reporting and manage commission structures.

1. Human Resources (HR):

• Lead recruitment, development, and retention of top talent.
• Foster a positive and productive workplace culture.

1. Stakeholder & Partner Relations:

• Build and maintain relationships with key stakeholders, including universities, channel partners, and investors.
• Represent the company at industry events to enhance reputation and networking.

1. Performance Monitoring & Reporting:

• Regularly review departmental performance and provide improvement guidance.
• Report progress to the Board of Directors on business goals.
• Implement data-driven decision-making processes.

Goals for Business Growth & Profitability:

1. Revenue Growth: Achieve targeted year-on-year revenue growth through B2B network expansion and high-value contracts.
2. Channel Partner Expansion: Increase active channel partners by a targeted percentage within the first year.
3. Operational Efficiency: Streamline operations to reduce processing times and increase application conversion rates.
4. Profit Margins: Improve margins by optimizing costs and ensuring departmental budgets are met.
5. Market Position: Strengthen brand visibility and maintain a leading position in the overseas education consultancy sector.

Qualifications:

• Proven experience in a senior executive role, preferably as a COO in the education consultancy or related industry.
• Strong leadership and management skills with a track record of driving business growth and profitability.
• In-depth understanding of B2B networks, channel partner management, and contract negotiation.
• Excellent financial acumen and experience in managing budgets, P&L, and financial reporting.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to lead and inspire a diverse team, fostering a collaborative and results-oriented culture.