Processing Executive – B2B Overseas Education

Job Description

Role: Processing Executive – B2B Overseas Education
Company: PS Collaborations
Experience: 2-8 years
Location: Hyderabad

Objective:

Efficiently manage the application process, ensuring documents are complete, universities are shortlisted accurately based on student profiles, and channel partners receive timely support. The role aims to maintain partner satisfaction and improve student conversion rates.

Key Responsibilities:

1. Review and manage student applications for completeness.
2. Shortlist suitable universities based on student profiles.
3. Provide accurate information to channel partners on eligibility, scholarships, and deadlines.
4. Coordinate with other teams to ensure smooth process flow.
5. Regularly communicate with channel partners and gather feedback for improvement.

Daily Tasks:

1. Review new applications and check for missing documents.
2. Follow up with channel partners and students for document completion.
3. Update application status and maintain accurate records.
4. Respond promptly to partner inquiries and provide necessary information.

Weekly Tasks:

1. Shortlist universities for new student profiles and update the database.
2. Communicate updates on university requirements and deadlines to channel partners.
3. Hold team check-ins to discuss any issues and align on processes.

Monthly Tasks:

1. Review partner feedback and identify areas for improvement.
2. Prepare reports on application processing metrics, such as turnaround times and conversion rates.
3. Update knowledge on new scholarships, eligibility changes, and relevant trends.

Expected Outcomes:

1. A streamlined application process with minimal delays.
2. High levels of partner satisfaction, leading to increased student referrals.
3. Accurate and timely university shortlisting that matches student goals.
4. Improved student conversion rates due to efficient and supportive processing.